Privacy Policy
1. Scope
This Privacy Policy explains how Pro KP Astrologer handles information when you use prokpastrologer.com, Pro KP Astrologer mobile or web applications, and related astrology tools and services (collectively, the “Services”).
2. Information you may provide
Depending on the feature you use, you may voluntarily provide information such as:
- name, email address, mobile number or account details;
- birth date, birth time, birth place, horoscope or astrology-related inputs;
- questions, consultation details, messages, files or other content you choose to submit;
- support requests and feedback.
Please avoid submitting information that is not necessary for the feature or service you are using.
3. Information collected automatically
Our Services and service providers may automatically receive limited technical information such as device/browser type, operating system, IP address, app version, language, diagnostic events, crash information and basic usage information. This may be used for security, reliability, troubleshooting and product improvement.
4. Purchases and subscriptions
Payments for app subscriptions or in-app products may be processed by the applicable app store or payment provider. Pro KP Astrologer does not receive your full payment-card details from those providers. We may receive transaction status, product, entitlement or subscription information needed to provide purchased features and restore access.
5. How information is used
- to provide charts, astrology calculations, reports, consultations and other requested features;
- to create and maintain accounts or subscription entitlements;
- to respond to support requests and communicate about the Services;
- to protect the Services against abuse, fraud and security threats;
- to diagnose errors, improve performance and develop features;
- to comply with applicable legal obligations.
6. Service providers
We may use third-party service providers to operate parts of the Services. Depending on the feature and platform, these may include hosting and security providers, cloud/database services, subscription-management services, app-store billing services, analytics/crash services and, where enabled, advertising providers. These providers process information according to their own terms and privacy practices and only for the functions for which they are used.
7. Advertising, analytics and cookies
The website or apps may use cookies, local storage, analytics technologies or advertising technologies where such features are enabled. Where required by applicable law, appropriate notice or consent controls will be provided. Advertising providers may process device or usage information under their own privacy policies.
8. Data retention
Information is retained only for as long as reasonably necessary to provide the Services, maintain records, resolve disputes, meet legal obligations, prevent abuse or support legitimate operational needs. Retention periods may vary by data type and feature.
9. Security
We use reasonable technical and organizational safeguards designed to protect information. However, no online service or storage system can be guaranteed to be completely secure.
10. Your choices and rights
Subject to applicable law, you may have rights to request access, correction or deletion of certain personal information, or to object to or restrict certain processing. You may also manage app permissions, advertising choices and subscription settings through your device, browser or app-store account where available.
11. Children’s privacy
The Services are not intended to knowingly collect personal information from children in violation of applicable age-of-consent requirements. If a parent or guardian believes a child has provided personal information without appropriate consent, please contact us so the matter can be reviewed.
12. International use
Our Services may be accessed from different countries. Information may therefore be processed in locations where our service providers operate, subject to applicable legal requirements.
13. Changes to this policy
We may update this Privacy Policy as the Services change or legal requirements evolve. The current version will be published on this page with an updated revision date.
14. Contact
For privacy questions or requests, please use the Support or Contact channel provided on the Pro KP Astrologer website or within the app. When contacting us, please include enough information to identify the relevant account or request, but do not send passwords or payment-card details.